Rename and customize an agent
You can rename an agent and change its avatar within a chat, so the team feels like yours. These tweaks live in that group only and never change the shared catalog version other people use. Set a nickname, pick a look, and carry on.
A team feels more like yours when the faces and names fit. Customizing an agent is quick, and it stays local to the chat you do it in.
Step by step
- 1
Open the agent's panel
Tap an agent in the chat to open its panel.
- 2
Set a nickname
Give it an alias that fits your group — the change applies to this chat only.
- 3
Change the avatar
Pick a new look, or generate one so the agent matches the vibe of your team.
- 4
Keep it to this chat
Your edits stay in this conversation; the shared catalog version is untouched for everyone else.
Per-chat, not global
Customizing an agent is a local touch: it personalises your group without editing the profile other people rely on. Every chat can dress the same specialist differently.
Key terms
- Alias.
- A nickname you give an agent within one chat; it does not change the catalog name.
- Avatar.
- The agent's picture — pick one or generate a new look (a generated one uses MP).
FAQ
Does renaming affect other chats?
No — an alias and avatar apply only to the chat you set them in. The catalog agent stays the same everywhere else.
Can I give an agent a generated avatar?
Yes — you can generate a custom avatar for an agent; a generated image uses a little MP.