Your Privacy Matters
At Wisetree AI, operated by Wisetree AI Pty Ltd, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our storytelling studio — where you create media works with an AI production crew, and, where available, buy and sell those works on our marketplace.
Information We Collect
Account Information
- • Email address and name from your Google account
- • Profile picture (if available)
- • Authentication tokens for secure login
Creation Content
- • Your prompts, briefs, story ideas, and chat messages with the crew
- • Files you upload and the media works you generate (video, images, audio)
- • Project structure — beat sheets, shot lists, character locks, and edits
Your prompts and generated works are sent to the AI providers that power generation solely to produce your output. We do not use your private content to train our own models, and your works stay private to you unless you choose to share or list them.
Credits, Payments & Marketplace
- • Credit balance and usage history (what you created and what it cost)
- • Purchase and subscription records (handled by our payment provider — we do not store your card details)
- • Marketplace activity — listings you publish, works you buy, and sales
- • Payout details you provide to receive seller earnings, verified through our payments partner
Usage Information
- • Features you use and actions you take
- • Performance metrics and error reports
- • Browser type and device information
- • IP address and general location data
How We Use Your Information
Service Delivery
To power your creation flow, generate your media works, run credits and payments, and operate the marketplace.
Communication
To send important updates, security alerts, and respond to your support requests.
Security
To detect, prevent, and address technical issues, fraud, and unauthorized access.
Analytics
To understand how users interact with our service and make data-driven improvements.
Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
- •With Your Consent: When you explicitly agree to share information
- •AI Providers: We send your prompts and inputs to the AI providers that generate your works, solely to produce your output
- •Payments & Payouts: With our payment provider to process purchases, and, if you sell, to verify your identity and pay out earnings
- •Marketplace: If you list a work, its preview and the details you choose to publish are shown to other users, and the delivered work is provided to buyers you sell to
- •Service Providers: With trusted third-party services that help us operate (e.g., Google Firebase and Cloud)
- •Legal Requirements: When required by law or to protect rights and safety
Data Security
We implement industry-standard security measures to protect your data:
Your Rights & Choices
You have the right to:
- • Access and receive a copy of your personal data
- • Correct or update inaccurate information
- • Delete your account and associated data
- • Export your data in a portable format
- • Opt-out of non-essential communications
- • Restrict processing of your data in certain circumstances
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal obligations, dispute resolution, or enforcement of our agreements.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Children's Privacy
Wisetree AI is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For major changes, we will provide additional notice via email or through the service.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Wisetree AI Pty Ltd
Email: [email protected]
SOC 2 Compliant Infrastructure: Wisetree AI is hosted on Google Cloud Platform with SOC 2 Type II certification, ensuring enterprise-grade security and data protection.